30-day refund window
There is no free trial. Instead, you may request a refund within 30 days of the purchase date.
Conditions
For a refund request to be met:
- The request must be submitted within 30 days of the initial purchase date.
- The refund applies to the initial subscription term; renewal terms are not covered.
- The request must come from the account holder, sent to iletisim@psisula.com.
Process
- You send your request to the email address above.
- We review it and respond with the outcome within 5 business days.
- Approved refunds are returned to the original payment method within 14 days.
Data after a refund
When a refund is approved, the account is closed. You can export your clinic’s data before closure; on request, data is destroyed in accordance with the Data Processing Agreement.
Statutory rights unaffected
This policy does not limit your rights under Law No. 6502 on Consumer Protection.